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! >> reporter: -- one used pepper spray to fight suffocation in the crowd. this is black friday in america. and connecticut shopper john daggett. >> i've been standing in line for 36 hours. >> reporter: consid-- loves it. this father has been camps out for years. one year he snapped photos as this crowd fought over $5 headphones. >> the shoppers went berserk. i've never seen anything like it. people start lunging and grabbing and you see the arms all just go at once forward, like a team of superhero. >> what is relatively new is shoppers turning on other shoppers. >> reporter: amy is a consumer psychologist. she says competitive shopping has gotten worse, so accepted on black friday that it's here to stay. >> this piling on, stores being desperate for consumers to come and shop, so they're going to be offering a lot of deals and making the promotional environment something that predisposes people to not behave. >> reporter: bad behavior has led to serious injuries, even death, from crushed workers and shoppers to shootings at stores. that's why best buy has been running drills this year on
as it develops. now, to the other news today, it is black friday in america. somehow, this shopping frenzy became a holiday tradition. and this year, hard-core bargain hunters face a new challenge with more stores moving their door buster hours up to thanksgiving night, creating, yes, gray thursday. people camped out in the line for hours hoping to score some sweet deals. we have two live reports from some very brave reporters, cnn's george howell is at a best buy in atlanta, stacy cohen is at a mall in arlington, virginia. george, you surviving? what's it been like there for you, pal? >> all right, john. pan around, i want to show you what's happening here right now. fewer people than we saw earlier but they're still coming in and they have reason to come in, john. i want to show you just sort of the lay of the land here at best buy. this is a deal that really caught my eye, $187 for a laptop? i mean, that's one thing. you look around. there's several tvs like this one, $247 that was regularly $. 9. another tv, and i want to show you this over here, this is pretty cool. this laptop bundle. these
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